It’s entirely possible that my account was caught up in this update as well, but it looks like I will never know because EA appears to be leaving me on read. Comment by Apex Legends staff, EADarko: Hey jkcjee you will need to speak with our TOS team in relation to any ban.
The update that was released on May 4 saw a bunch of players banned without cause. This isn’t the first time EA has falsely banned people before. My account was either hacked or EA’s investigation process is bogus, especially since the Terms and Service team didn’t bother to tell me how I was cheating. It’s been a few weeks and I have yet to receive a response, but you can bet that I’ll update this article with the answers if I ever get them. I reached out to EA (on the press side) with a series of questions concerning the EA Terms of Service team’s methods and why it doesn’t disclose any information to the user. I just downloaded the Apex Legends Season 10 update, and guess what? I am still banned. I can’t imagine that it would be that difficult to check if my account was logged into anywhere other than where I live (or could have visited). It’s been over a week since I had that conversation with Todd and Deepak, and I have yet to receive a response from EA, apart from a customer satisfaction survey.
Remember this will not guarantee the suspension will be removed but a proper investigation will be performed by our Terms and Services team.” Our Apex Legends Hack Characteristics Quit obtaining banned from Apex Legends in-game with our EAC (the computer game’s anti-cheat) whipping HWID spoofer. Shortly after my phone call, I was emailed by an agent named Deepak, stating that, “We can help you in raising the dispute against the sanction.
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